Setting this feature to your CFAST will give you access to a comprehensive and intuitive tool. You will be able to manage the interconnection mechanisms between orders and incidents on different services.
Entry and order services
For all VOIP and CENTREX.
Files are interpreted and the information provided in an ergonomic interface.
Receipt of notifications
Your CFAST notifies you every details you need to know.
Enter, follow, recover, close all exchanges regarding incidents according to different standards. You can also create manual and internal incidents.
Our experience as an operator has allowed us to develop dozens of features to build a complete ERP. We have grouped them below into several categories. You can continue to customize your CFAST :